Had a lovely experience with this company. When I booked the mobility scooter I had the option of paying a deposit or paying the full cost. Karen,the lady I dealt with was very helpful. On the day of delivery, we arranged delivery for 10.30,luckily the gentleman that delivered it was an hour early (which for us,was great ). He explained everything thoroughly, gave us a number if there was any problems. So happy with the service that we have booked there services again for September 😊